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IT Helpdesk/Support Engineer at Tango

Department: OperationsSeniority in posting: mid

Setup
On-site
Location
Kyiv
Type
Full-time
Level
entry
Added to Metaintro

Description

Tango is hiring a hands-on junior IT support engineer for its Kyiv office. The role serves as the first point of contact for hardware, software, connectivity, and account issues; sets up macOS and Windows laptops, manages onboarding and offboarding, troubleshoots Wi-Fi and network problems, tracks IT inventory, processes helpdesk requests, purchases equipment, and maintains documentation. The position requires basic networking knowledge, macOS and Windows proficiency, Google Workspace familiarity, account lifecycle knowledge, communication skills, and intermediate English. It is an office-based role with no remote work, offering mentorship, exposure to enterprise tools, and a path toward a full sysadmin role.

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