Description
A local company in Salem, Oregon is hiring a hybrid remote IT Helpdesk Support professional to support approximately 1,800 end users across multiple agencies. The role handles high-volume tickets, triage, Windows and Microsoft 365 support, remote tickets, phone calls, and some in-person walk-ups. Candidates need 2–4+ years of Tier 1 and Tier 2 helpdesk and desktop support experience, Windows and Microsoft 365 experience, strong customer service and technical aptitude, and preferably Ivanti ticketing and Beyond Trust Remote Support experience. This is a contract position with pay of $25.00–$28.00 per hour and benefits subject to eligibility.
