Description
The IT Helpdesk Support Technician provides first-level technical support to 1,200+ internal and external users, handling hardware, software, applications, network connectivity, peripherals, printing, file sharing, collaboration tools, and conference room AV issues. The role includes troubleshooting, ticket management, user communication, escalation, and special projects, with training provided. It is fully in person at the employer’s main office in Portland, Oregon, and pays $60,000–$70,000.
