Description
The role manages and supports regional-office IT infrastructure, computer networks, end-user systems, facilities, and office relocations; provides hands-on technical and helpdesk support; coordinates with headquarters and security teams; manages IT assets, service tickets, SLAs, vendors, and IT projects; and leads IT technicians and helpdesk staff. It requires a BS in Computer Science, MIS, or a similar field, 5–7 years of infrastructure and IT-systems experience, hands-on technician experience, and proficiency in Excel and Microsoft Visio.
