Description
The IT Intern provides software and network support, end-user training, troubleshooting, and routine maintenance of IT systems. Responsibilities include diagnosing hardware and software problems, documenting help-desk requests, installing and configuring computers and telephones, repairing or upgrading devices, and troubleshooting printers, scanners, and copiers. The role requires strong communication, productivity software proficiency, problem-solving ability, independent work, and relationship-building skills, along with a high school diploma or equivalent and enrollment in an IT-focused college program.
