Description
Videotron is hiring an IT Support Intern for a work-term or internship at the end of studies. The role handles user technical support, service desk requests, remote troubleshooting, ticketing, incident documentation, and customer communication. Candidates need knowledge of Windows, Active Directory, DNS, VPN, TCP/IP, Microsoft 365, ticketing systems, and virtualization, along with strong customer service, communication, and adaptability skills. The internship is unpaid and requires full-time daytime availability Monday through Friday.
