Summary from listing
Catalyx is seeking an L2 Lab Technician to provide second-level technical support for laboratory IT systems, equipment, software, connectivity, and users. The role focuses on troubleshooting hardware, software, and system issues; installing, configuring, and maintaining laboratory technology; supporting laboratory instruments and user accounts; documenting incidents and resolutions; and collaborating with laboratory, IT, engineering, and other technical teams. The position requires at least two years of IT or technical support experience, strong hands-on troubleshooting skills, and familiarity with computers, networks, connectivity, and laboratory equipment.
