Description
The IT Network Operations & Support role maintains the company’s IT infrastructure and provides day-to-day technical support to employees. Responsibilities include first-line helpdesk support, hardware and software troubleshooting, Windows and macOS device support, network and connectivity operations, Active Directory and Windows Server administration, IT asset management, access and office-system support, and coordination with vendors and building management. The role requires a bachelor’s degree in information technology, computer science, or a related field, plus 2–4 years of experience in IT support, desktop support, network administration, or a similar role.
