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IT Onsite Support (Cork, 1st/2nd Level Support) at D-ploy

Department: ALOSS

Setup
On-site
Location
Cork
Type
Full-time
Level
entry
Posted

Description

The role provides first- and second-level IT service desk and desktop support, including workstation and software maintenance, hardware and software installation, connectivity and network troubleshooting, VPN and remote-access support, asset tracking, business continuity testing, and user communication. It requires prior experience in a similar IT service desk or desktop support position, strong problem-solving and communication skills, fluent English, and the ability to work independently and collaboratively. Benefits include vouchers, wellness programs, professional development, company-sponsored events, and a competitive salary and benefits package.

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