Description
D-ploy is hiring an IT Onsite Support Technician in Zagreb to provide first- and second-level support for hardware, software, mobile devices, and peripherals; troubleshoot incidents and service requests through ServiceNow; support onboarding and knowledge-base documentation; and contribute to service improvement. The role requires fluent English and Croatian, at least two years of IT or onsite support experience, Windows troubleshooting skills, ticketing-system experience, and the ability to work independently in a regulated onsite environment.
