Description
D-ploy is hiring an IT Onsite Support Technician in Barcelona to provide first- and second-level end-user IT support in a professional, regulated client environment. The role involves troubleshooting hardware, software, mobile devices, and peripherals through ServiceNow, supporting onboarding, maintaining documentation and knowledge base content, and delivering desk-side and remote support. The position requires fluent English, at least 2 years of IT support experience, strong Windows troubleshooting skills, and excellent communication and customer service abilities; experience in regulated environments is a plus.
