Description
D-ploy is hiring an IT Onsite Support Technician in Budapest to provide first- and second-level end-user IT support in a professional and regulated onsite client environment. The role involves troubleshooting hardware, software, mobile devices, and peripherals through ServiceNow, delivering desk-side and remote support, documenting resolutions, supporting IT onboarding, maintaining knowledge base documentation, and contributing to service improvements. Candidates need fluent English and Hungarian, at least 2 years of IT support experience, strong Windows troubleshooting skills, and experience with ticketing systems; regulated-environment experience is a plus.
