Description
The IT Operations Analyst supports Casey's store business processes by monitoring daily production activity, performing basic maintenance, and providing technical support for store systems. The role involves collaborating with engineering and cross-functional IT teams to validate implementations, ensuring timely reporting and remediation of system anomalies. Key responsibilities include serving as a primary support contact, partnering with the Help Desk and vendors, assisting with server and cloud resource management, and utilizing scripting languages like PowerShell or Python for automation. The analyst will monitor production systems, manage backups, maintain documentation, and participate in an on-call rotation.
