Description
Pilot is hiring a full-time, in-office IT Operations Manager to own day-to-day IT operations for its San Francisco office and provide remote support to employees. The role manages identity, devices, email, SaaS tools, access automation, conference rooms, AV, networking, security controls, and enterprise AI tools, while supporting onboarding, offboarding, hardware, helpdesk tickets, documentation, and audits. It requires at least five years of IT experience, including two years as a lead or sole administrator at a SaaS or similar technology company, along with Okta, MDM, AV, networking, and SOC 2 experience. The role is based in San Francisco and offers a base salary of $115,000 to $156,000 plus equity and benefits.
