Description
The role is responsible for collecting, evaluating, and prioritizing requirements for service offerings, supporting demand management, implementing technical changes, maintaining ServiceNow service catalog entries, and driving projects to improve service quality, efficiency, and effectiveness. It requires ITIL Foundation and SIAM Foundation certifications, IT service management experience, knowledge of ServiceNow and SharePoint, and strong analytical, strategic, and communication skills. The position offers permanent employment, benefits, and attractive compensation.
