Description
Abridge is hiring an IT Operations Specialist to support its San Francisco office and rapidly scaling workforce. The role owns daily IT support operations, manages tickets and escalations, builds agentic workflows and automations, manages SaaS access, and provides support for hardware, desktop software, collaboration tools, and conference room technology. It requires 3 to 5 years of IT operations, service desk, or enterprise end-user support experience and a hybrid work model requiring at least three days per week in the San Francisco office. The position includes medical, dental, and vision coverage, an HSA contribution, paid parental leave, and other benefits.
