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IT Operations Specialist at CloudFactory

Setup
Hybrid
Location
Nairobi County
Type
Full-time
Level
mid
Posted

Description

CloudFactory is hiring an IT Operations Specialist to support daily infrastructure, network, physical data center, domain/DNS/certificate, SaaS application, disaster recovery, and compliance operations. The role provides first-level support for tools such as Gmail and Slack, performs routine maintenance and testing, follows security standards, and escalates complex issues. It requires a bachelor's degree or diploma in Information Technology, Computer Science, or a related field (or equivalent practical experience) and 3–4 years of IT operations, infrastructure, or systems administration experience. Preferred qualifications include cloud platform experience, IT certifications, and SaaS administration exposure. The position offers a hybrid working model, medical cover, life insurance, variable compensation, and development opportunities.

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