Description
The IT Operations Specialist will serve as the primary IT support contact for employees in the Berlin office, providing first- and second-line support for hardware, software, accounts, access, and workplace technologies. The role manages device provisioning and lifecycle activities, SaaS and user administration, identity and access management, IT documentation, and meeting-room and collaboration technology. It requires experience in IT support or IT operations, strong troubleshooting and customer-service skills, and hands-on experience with MacOS, Jamf, Intune, Okta, Microsoft 365, and related tools.
