Description
The IT Operations Specialist will support a client’s London office by serving as the primary employee technical support contact and managing hardware, SaaS, user lifecycle, endpoint, identity and access, and workplace technology operations. The role covers macOS and Windows troubleshooting, device provisioning and recovery, Jamf and Microsoft Intune administration, Okta and Microsoft 365 user administration, conference room and collaboration technology support, and coordination with global IT teams. Candidates should have IT support or IT operations experience, strong troubleshooting and customer service skills, and hands-on experience with the listed endpoint, identity, and service-management technologies.
