Description
The role analyzes complex IT incidents, develops sustainable solutions, identifies recurring error patterns, introduces technologies and standards, maintains technical documentation and a knowledge base, coordinates with customers and support teams, and contributes to training and problem-management KPIs. It requires computer science or business informatics training, several years of IT experience, strong technical and communication skills, and German and English proficiency. The position is based at the Bremen (Lemwerder) site and offers a 35-hour workweek, mobile working, and other employee benefits.
