IT Program Manager at ADCI - Karnataka

Department: operations

Setup: On-site
Location: London, England
Type: Full-time
Level: mid
Posted: Jul 27, 2026

Description

Amazon is hiring an IT Program Manager for its Operations Technology Solutions Field Delivery organisation to manage the UK Field Delivery program portfolio across service, support, and project initiatives. The role focuses on portfolio governance, reporting, KPIs, resource planning, process improvement, cross-functional coordination, change control, documentation, and alignment with regional and global PMO groups, rather than managing large-scale deployment programs. The position requires program or project management experience, a bachelor's degree, data-driven improvement experience, and up to 10% travel within the UK and Ireland.

Required Skills

Program management
Project management
Data analysis
Process improvement
Capacity planning
Change control
Communication

Additional Information

Minimum Education: Bachelor's degree
Required Previous Experiences: Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Experience in program or project management
Experience implementing repeatable processes and driving automation or standardization
Ability to work in a fast-paced, ambiguous environment while prioritising and managing multiple responsibilities
Preferred Qualifications: Experience leading process improvements
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Translation Company Name: Amazon UK Services Ltd.