Description
The employer is seeking an IT Support and Reporting Specialist to resolve hardware, software, and application issues; install and configure equipment; apply basic IT security; coordinate with technology providers; extract data from ERP and CRM systems using SQL; prepare management reports and dashboards in Excel and Power BI; and use artificial intelligence tools to improve reporting and process analysis. The role requires Level 2 IT support knowledge, Microsoft Office 365, SQL Server, Power BI, CRM and ERP experience, and vocational IT training, with 2–3 years of combined technical support and reporting experience valued. It is a 100% on-site position in Pinto, Madrid, described as a stable, long-term project.
