Description
The role is responsible for SLA-compliant IT service delivery, customer and stakeholder coordination, service reporting, analysis, optimization, and continuous improvement. It requires vocational IT training or a related degree, relevant service-delivery experience, a driver’s license, IT infrastructure knowledge, MS Office proficiency, and strong German and English communication skills. The employer offers development programs, disability insurance, a pension subsidy, vacation, health and sports offerings, onboarding, and childcare support.
