Description
Version 1 is seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst to join their ASPIRE Global Service Centre in Belfast, UK. The role involves being the primary point of contact for technical support, managing incidents, performing troubleshooting, and contributing to the development of the IT knowledge base. The analyst will primarily work with Azure, AWS, Microsoft Office, and Windows services, requiring a strong understanding of cloud technologies and problem-solving skills. This is a full-time onsite position with a rotating shift pattern, including early and late shifts, some working from home.
