Description
Hunter Douglas is seeking a proactive, customer-focused IT Service Desk Engineer to join their EMEA IT team in Rotterdam. The role involves providing first- and second-line support for various IT issues, managing user access and identity, device and endpoint management, troubleshooting collaboration tools, improving knowledge bases, and escalating complex issues. This position requires strong knowledge of Windows 10/11, Active Directory, Microsoft 365, and familiarity with ITSM tools like Jira Service Management.
