Description
TaskUs is hiring an IT Service Desk Intern to provide first-line support to end users through phone, email, chat, and ticketing systems. The role involves troubleshooting basic software and hardware issues, logging and monitoring incidents, escalating unresolved issues, coordinating with stakeholders, and updating technical documentation. Candidates should be pursuing a relevant computer science or information technology degree, understand customer service, know office suites and basic troubleshooting, and communicate effectively; prior ServiceNow or Active Directory experience is preferred.
