Description
Arvato is hiring an IT Service Desk Specialist for a two-year fixed-term position in Gütersloh. The role handles first- and second-level incidents and service requests, troubleshoots Windows, M365, and client hardware, monitors systems, escalates issues, documents solutions, and contributes to support-process improvements. Candidates need IT-related training or a comparable qualification, several years of IT support or service-desk experience, strong Windows and Microsoft Office knowledge, ticketing and monitoring experience, German and English language skills, and willingness to work rotating shifts and Saturday duty. The position includes company health insurance, professional development, and corporate benefits.
