Description
CACI is hiring a full-time IT Service Management Office Lead for the Global Mission Operations Support contract supporting the Department of State. The role provides technical and management leadership for IT project management, IT service management governance, service delivery, deployment readiness, operational readiness reviews, interagency data sharing, performance management, SLAs, SLOs, KPIs, and service improvement. It requires a BA/BS, 13 years of relevant experience, an active Secret clearance, and extensive enterprise ITSM, ITIL, service transition, and ServiceNow experience. The proposed salary range is $120,800 to $265,800, with up to 10% local travel.
