Description
BTA is hiring an IT Service Manager to lead and develop a team of 10 IT support and information systems maintenance specialists across Latvia, Lithuania, and Estonia. The role manages daily workloads, IT service delivery, incident management, KPIs, ITIL-based process improvement, and collaboration with other IT teams and business units. It requires IT support, service management, troubleshooting, people-management, and English skills, with hybrid work options after probation and health insurance after probation. The salary is from EUR 3,500 gross, assessed individually.
