Description
The IT Service Technician supports employees, branch offices, and subsidiaries through second-level IT support, maintains client environments, analyzes and resolves operational incidents, processes service requests, and serves as the second-level support contact. The role requires vocational training in IT systems integration or related digitalization fields, knowledge of Microsoft systems, networking, and hardware, experience with automated software distribution, ticketing systems, and remote support, strong German and English skills, and a Class B driver's license.
