Summary from listing
JTI is hiring an experienced IT Services Analyst for its on-site Infrastructure & Operations team in Taipei, Taiwan. Reporting to the On-site I&O IT Manager, the role provides operational support for onsite infrastructure and end-user computing, manages IT service requests and incidents, monitors system performance, maintains technical documentation, supports disaster recovery and J-SOX compliance, coordinates internal and external suppliers, and administers IT assets. The position requires at least two years of IT experience, knowledge of FMCG business processes, fluent English and Chinese, and proficiency with Windows, Microsoft 365, video conferencing, mobile devices, collaboration tools, service-desk software, procurement, and technical documentation.
