Description
The IT Services Engineer provides onsite and remote end-user support for laptops, desktops, Windows and macOS, applications, mobile devices, printers, and peripherals. The role manages ITSM incidents and service requests, administers identity and access, Microsoft 365, Intune, and endpoint management, supports conference-room technology and executive users, maintains SOPs and knowledge resources, and participates in weekend on-call rotations. The position requires 2–5 years of IT support or workplace technology experience and foundational knowledge of networking, hardware, conferencing, and audiovisual support.
