Summary from listing
The IT Support Specialist provides first-line and some second- and third-level support for hardware, software, networks, servers, PCs, printers, mobile devices, Wi-Fi, and other peripherals at the AE Manufacturing Site. Responsibilities include troubleshooting, ticket management, PC and server configuration, network and Active Directory administration, asset tracking, vendor coordination, and user training. The role requires at least two years of LAN, network, server, and PC experience, a diploma or bachelor's degree in an IT-related field, and proficiency with Microsoft Windows, Active Directory, networking, and server technologies.
