Description
The Operational Excellence Analyst supports the Support Functions Manager with IT Solutions activities for operational excellence, finance, and HR. The role extracts and verifies data, identifies process inefficiencies, evaluates software and vendor options, manages change requests, configures applications, documents solutions, assesses project risks, and recommends training and continuous-improvement initiatives. A bachelor’s degree in operations management, information technology, or an equivalent field is required; a master’s degree and relevant certification are preferred, along with five years of experience in the same field and proficiency in oral and written English.
