Description
The Desktop Support Apprentice will assist with end-user technical support for client systems, VOIP telephones, smartphones, tablets, printers, and computer hardware; manage Service Desk incidents and requests; maintain asset tracking; participate in software and hardware refresh projects; deploy, maintain, and support iOS devices; and assist with software vulnerability management. The role is based in London or Havant within the IT Function, may involve travel to other UK sites, and is combined with a Level 3 Information Communication Technician apprenticeship through Impact Futures. Required qualifications include GCSE or equivalent English, Maths, and IT, customer service ability, an interest in end-user IT support, teamwork, initiative, problem determination, and written and verbal communication skills.
