Description
The IT Support Specialist will provide technology support to Directors and senior leaders, resolve incidents and requests, maintain and improve hardware and software, support executive and VIP users, manage audio-visual and IoT setups, maintain asset inventories, and escalate issues as needed. The role requires on-site presence and travel to other locations, along with experience supporting executive or VIP users, expertise in Windows 11 and Microsoft Office 365, hands-on support for PC, Mac, iOS, and Android, knowledge of security software, and experience with Teams, Zoom, and video conferencing.
