Description
Jane is hiring an IT Specialist to provide hands-on Tier 0 and Tier 1 support for its Mac-based internal environment. The role covers onboarding, device shipping and replacement, in-office setups, inventory and license management, hardware and software troubleshooting, documentation, and internal customer service, while using AI tools to improve response times. The position is intended for someone early in their IT career, with a remote-first team across Canada, the United States, and the United Kingdom, and an annual salary range of $57,800 to $81,600 CAD.
