Description
The IT Service Desk Support Specialist provides basic technical support to the agency, resolves reported technology problems, communicates with employees and team members, and completes service-level tasks. The role reports to an IT Supervisor, requires at least one year of IT service desk support experience, a high school diploma or GED, a Florida driver’s license, and U.S. citizenship or permanent resident status. The position is based in remote locations within Orange County, may require occasional evening or weekend work, and may involve emergency operations support.
