Description
The IT Support Admin provides end-user support for laptop, desktop, mobile, network, teleconference, lab, and data center equipment for local and remote Synopsys employees. The role manages device inventory, ordering, shipping, returns, and asset records; troubleshoots software and hardware issues; supports tool rollouts and updates; maintains desktop security practices; and coordinates onsite operations in Canonsburg. Candidates need Windows and macOS endpoint support, PC hardware troubleshooting, mobile device familiarity, strong organization, Microsoft Office, Excel, and SharePoint skills, and clear communication with technical and non-technical users.
