The IT Support Administrator at Omilia oversees IT systems administration and provides end-user support, focusing on platform configurations, access management, and systems health monitoring. This role ensures high standards for both user needs and backend IT systems by bridging support delivery with administrative duties.
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conversational AI
Omilia is an enterprise conversational AI company that builds self-learning virtual agents for contact centers. Founded in 2002, Omilia powers 1 billion+ conversations in 30 languages for Fortune 200 enterprises across banking, insurance, healthcare, and utilities.
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