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IT Support Analyst at Acrisure

Setup
Remote
Level
mid
Posted

Description

Auris is hiring an intermediate Human Capital Management (HCM) Support Analyst to resolve escalated operational incidents, manage Salesforce tickets, coordinate triage and escalations, communicate incident status, lead post-incident reviews, and support observability and platform stability. The role requires HCM support experience, strong troubleshooting and communication skills, and participation in a 24x7 on-call rotation, with an on-site presence expected for collaboration and cross-functional partnership.

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