Summary from listing
The employer is hiring a permanent IT Support Analyst for its Workplace Services team in Sydney. The role provides hands-on support for workplace technology, including laptops, mobile devices, meeting rooms, Teams Rooms, and audio-visual systems; troubleshoots Windows, macOS, mobile devices, and peripherals; manages support requests; supports technology deployments and upgrades; and maintains support documentation. The position requires experience in IT support, desktop or workplace technology, audio-visual and collaboration technologies, Microsoft Teams, and ServiceNow, with JAMF exposure and AI-tool experience preferred.
