Description
StoneAge Holdings is hiring an IT Support Analyst to provide Tier 1–2 technical support for onsite and remote employees. The role supports Windows client systems and servers, Microsoft 365 applications, user accounts, basic network and VPN troubleshooting, security incident escalation, ticket documentation, and IT projects. Candidates need 3–5 years of IT support or helpdesk experience, Windows and Microsoft 365 experience, basic networking and cybersecurity knowledge, and strong communication and customer service skills. Occasional travel of less than 25% is required.
