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IT Support Analyst at Swile

Department: Innovation

Language
Setup
On-site
Location
São Paulo, São Paulo
Type
Full-time
Level
mid
Posted

Description

The IT team is hiring an IT Support Specialist for its São Paulo office to provide Level 1 and Level 2 support to Brazilian users, handle licenses and access issues, troubleshoot network problems, manage hardware and software onboarding and offboarding, maintain office equipment and inventories, document procedures and root-cause analyses, and contribute to IT projects and roadmaps. The role requires at least two years of IT experience, autonomous problem-solving, strong organization, collaboration skills, and professional English; it is an on-site position in São Paulo.

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