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IT Support Analyst II at HCTec

Setup
Hybrid
Location
Arizona
Type
Full-time

Description

Seeking an experienced IT Support Analyst II to provide technical support and assistance to clients, ensuring smooth operation of their systems and software. Responsibilities include troubleshooting complex technical problems, installing/configuring hardware/software, performing routine maintenance, managing user accounts, participating in policy development, documenting knowledge bases, assisting with new software/hardware implementations, and requiring a 24/7 on-call rotation.

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