Description
The client is hiring an IT Support Associate in Hebron, Kentucky for a direct-hire opportunity paying $55,000 to $60,000. The role provides frontline hardware, software, network, and application support; manages Microsoft 365 and Entra ID accounts; supports onboarding and offboarding; maintains devices, printers, inventories, and licensing records; troubleshoots connectivity and system issues; coordinates with MSPs and vendors; and assists with cybersecurity, upgrades, projects, and documentation. Candidates need at least two years of IT support or help desk experience, Microsoft 365 and Windows knowledge, Entra ID experience, troubleshooting skills, networking familiarity, ticketing-system experience, and strong communication skills. An associate degree in IT, Computer Science, or a related field is preferred, with equivalent hands-on experience considered.
