Description
Amazon is hiring an IT Support Associate II to support operations facilities in a defined geographical area by troubleshooting IT equipment, handling network support requests, assisting with new-hire training, learning new technologies, and supporting customers across multiple buildings and remotely. The role requires experience troubleshooting integrated computer systems, customer-service experience, and at least one year of Windows, Mac, or Linux support experience or equivalent experience. It also requires the ability to lift up to 49 pounds and work shifts lasting up to 12 hours, with travel within the local or regional area. The position offers comprehensive healthcare benefits starting on Day 1, a matching 401(k) program, and up to 20 weeks of paid parental leave.
