Description
Amazon is hiring an IT Support Associate II to support operations facilities in a defined geographical area by troubleshooting and maintaining IT equipment, handling network support requests, assisting with new-hire training, learning new technologies, and supporting customers in multiple buildings and remotely. The role requires computer-systems troubleshooting experience, customer-service experience, physical ability to lift up to 49 pounds and work shifts lasting up to 12 hours, and at least one year of Windows, Mac, or Linux support experience or equivalent experience. Preferred qualifications include CompTIA A+, Network+, Cisco/CCNA, Linux, Microsoft hardware installation, AWS, or other relevant certifications. The position offers starting pay of 23.50–37.74 USD per hour in Tremont, Pennsylvania, along with healthcare benefits starting on Day 1, 401(k) matching, and other benefits.
