Description
Amazon is hiring an IT Support Engineer to provide ticket-based, walk-up, and remote helpdesk support for employees and service providers, manage on-premise infrastructure, hardware, software, printers, and asset processes, and participate in production support and on-call rotations. The role requires at least three years of corporate Windows, Mac, or Linux support experience, computer-system troubleshooting experience, printer and thin-client support experience, and a bachelor's degree or equivalent; relevant certifications and customer-service experience are preferred.
