Description
The IT Support employee serves as the first point of contact for colleagues, handling requirements and incidents, warranty cases, complex escalations, telephone support, projects, and the setup, dismantling, reconfiguration, and software installation of client systems. The role requires hardware and software knowledge, Microsoft Office and operating systems familiarity, ticketing-system experience, basic networking knowledge, and strong organizational skills. The employer offers a dynamic team culture, social benefits, a modern work environment, project opportunities, and a flat hierarchy.
